Re: Incident IDs in 7.5 (and I assume 7.6)

[Kelly Deaver]

**

NO, the _CAL_ is how you can tell the sample data provided by BMC. We wanted to be sure you could tell the difference in case you wanted to delete it. 

You can see all the data in spreadsheet form here - http://communities.bmc.com/communities/docs/DOC-6209

 

Kelly Deaver
Effective Technologies
www.effect-tech.com

kdea...@kellydeaver.com (ARSlist mail)
ke...@effect-tech.com (Business mail)

 

 

-------- Original Message --------
Subject: Re: Incident IDs in 7.5 (and I assume 7.6)
From: Matt Worsdell <m...@worsy.co.uk>
Date: Tue, October 27, 2009 12:34 pm
To: arslist@ARSLIST.ORG

**

Howard

 

Look under Foundation>Advanced Options>System Settings. I believe it uses the abbreviation on the Company form.

 

Matt

 

From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: 27 October 2009 5:21 PM
To: arslist@ARSLIST.ORG
Subject: Incident IDs in 7.5 (and I assume 7.6)

 

**

Good morning, afternoon and evening all,

 

I was playing with my 7.5 install and found some incidents IDs that are INC_CAL_1000016 and not the normal INC000000000021. I assume that the CAL are the first three letters in the company name Calbro Services.. If I am correct, then is this a new setting and if so how?

 

Take care,

 

Howard

--
Howard Richter
Red Hat Certified Technician
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