Look at the Troubleshooting guide - http://documents.bmc.com/supportu/documents/00/92/70092/70092.pdf
Start on page 45
Kelly Deaver
Effective Technologies
www.effect-tech.com
[email protected] (ARSlist mail)
[email protected] (Business mail)
Effective Technologies
www.effect-tech.com
[email protected] (ARSlist mail)
[email protected] (Business mail)
_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_-------- Original Message --------
Subject: CI Relationship Viewer does not work !
From: "[email protected]" <[email protected]>
Date: Mon, November 02, 2009 6:34 am
To: [email protected]
**Hello,
Installed packages:
CMDB-Version: 2.1.00 patch 004
AR-Version: 7.01.00 patch 005
AR-Database: SQL Server 2008 (SP1)
AR-OS: Windows 7 !!!
I have problems to start my CI Relationship viewer.
Every time i want to see my relationships to the CI, i´m getting this error message in the data visualition field.
"This application can the show the web page".
I checked all the log informations in der AR folder db,
i checked the midtier log and even
the tomcat log files !
I was not able to find any hint of this malfunction.
Does anybody know, what is the reason for this error ( perhaps new OS Windows 7?)
Thanks in advance
Tristan
_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
