Hi All, I have had no problems with submitting a ticket using an email template until today. I changed the configuration of the incoming mailbox. Now I get an error after waiting 30 minutes (default) like this one:
MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18100 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18091 Message will be deleted without logging in email messages form because there is an error on submit. Here is what I changed: Reply With Result: Yes to No Reply with Entry: Yes to No Enable Modify Actions: Yes to No Anyone have any ideas on what is happening. ARS 6.3 patch 20 Email Engine: 6.3 patch 24 Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected]<mailto:[email protected]> (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com Today. ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
