Sounds like you may want to look into using the multi-tenancy feature in ITSM.

On Tue, Nov 10, 2009 at 8:58 AM, Gianluca Nieri
<gianl...@gianlucanieri.com> wrote:
> ** Hi,
> Is it possible with Incident 7.03 to manage two different help desks each
> one with it's own support groups who open and resolve tickets, requester web
> interface, categorization, etc. maintaining a full data isolation?
> I mean like having two distinct Incident 7.03 installations...
>
> Thanks in advance, Gian
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_

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