Hi list. Been a while. I'm currently trying to add some new people to our support group for Remedy access. I'm giving them Helpdesk-Floating licenses and ARS floating licenses. I'm getting an error that indicates:
There are no Help Desk Floating licenses available. (ARERR 42338) The preceding message occurred during the execution of active link SHRCFG:PGP-ModPeopleInfo08AddU -- action 1. (ARNOTE 1101) I know that floating means only a certain number of people can log in at once but I thought that as administrator I could assign floating licenses to as large a pool as I wished? Anyone know what might be happening here and how I could fix it? Thanks in advance for any help you can provide. Brad Terhune [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
