1. Wondering if you can upgrade from 6.0 to 7.1 without applying 6.3.
We went from 6.3 to 7.1 and it worked.

2. Take a look at your install log files, specifcally the ones that
detail with the SQL that runs, and see if you see any issues.



On Thu, Nov 12, 2009 at 3:33 PM, R. Alan Monroe <[email protected]> wrote:
> Has anyone else experienced this? I tried a 6.0->7.1 upgrade on a test
> server that _appeared_ to work, but afterwards, many columns are
> missing from T509 (User) (and perhaps other forms, but there's no
> convenient way to test exhaustively).
>
> We can open the User form in both the Admin tool and User tool. Doing
> a search on User does populate the results list correctly, but any
> attempts to view a User record in the User tool gives the error: ARERR
> [552] Failure during SQL operation to the database : ORA-00904:
> "C301628564": invalid identifier.
>
> Doing a DESC on T509 shows that there are way fewer columns than there
> should be (yes, I'm accounting for the fact that trim fields, etc.
> won't have a column).
>
> BMC was little help on this one. ("We can't tell why they weren't
> added. Add them yourself").
>
> Alan
>
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