OK, I just noticed that I have to muck with the CAI to apply this process to
approvals done from the CR.  I have never mucked with any CAI process.  Any
tips or gotchas I should know?

Rick

On Sun, Nov 22, 2009 at 5:04 PM, Rick Cook <[email protected]> wrote:

> The $PROCESS$ call in an Active Link did work.  I used field ID 102, and I
> think it works by comparing the field referenced in the call to the current
> user's cached password.  It might also work with a regular character field,
> as I also suspect that the API takes care of the encryption/decryption.
> This is for all versions since they changed the encryption model, which I
> think was in 6.0.
>
> Do know that the documentation in 7.0 is incorrect - it says to reference
> the field by ID, but you must use field NAME (i.e. $Password$).
>
> I put a second Active Link on Return in the field to either set a flag if
> the password is validated or an error message if it isn't.  Works like a
> charm!
>
> Rick
>
>
> On Sun, Nov 22, 2009 at 1:38 PM, David Sanders <
> [email protected]> wrote:
>
>> **
>>
>> Hi Rick
>>
>>
>>
>> I guess the API handles any encryption needed for you.  Here is a simple
>> form using a regular field to confirm the password.
>>
>>
>>
>> Regards
>>
>>
>>
>> David Sanders
>>
>> Remedy Solution Architect
>>
>> *Enterprise** Service Suite @ Work*
>>
>> ==========================
>>
>>
>>
>> tel +44 1494 468980
>>
>> mobile +44 7710 377761
>>
>> email [email protected]
>>
>>
>>
>> web http://www.westoverconsulting.co.uk
>>
>>
>>   ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *O'Hara, Jim
>> *Sent:* Sunday, November 22, 2009 6:08 PM
>>
>> *To:* [email protected]
>> *Subject:* Re: Validating Remedy Passwords
>>
>>
>>
>> Hi, Rick,
>>
>>
>>
>> How did you do it?
>>
>>
>>
>> I think I did that once but had to resort to sql for the compare, since
>> the api protects field 102 from being decrypted or compared or read or
>> something.
>>
>>
>>
>> Jim.
>>
>>
>>  ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Rick Cook
>> *Sent:* Friday, November 20, 2009 9:50 AM
>> *To:* [email protected]
>> *Subject:* Re: Validating Remedy Passwords
>>
>> **
>>
>> Thanks, Dave.  I do have it working now, in an Active Link, using field
>> 102.  If I use an unencrypted field (i.e. NOT 102), does the API do the
>> encryption before it does the comparison?
>>
>>
>>
>> Rick
>>
>>
>>
>>
>>  _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the
>> Answers Are"_
>
>
>

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