Been there ... done that! When I called BMC they were very helpful in resolving the problem. The "fix" is to obtain a known-good .xml of the BMC_BaseElement class definition and, using the cmdbdriver utility, import the class to repair the damage.
Do you have another instance running where you can export the BaseElement class from? If so, using cmdbdriver export the def as an xml file. Try just exporting and importing the BMC_BaseElement Class, and overwriting on the import. Contact me directly if you need assistance. .:Mike:. [email protected]<mailto:[email protected]> (402) 240-3462 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tony Worthington Sent: Tuesday, November 24, 2009 3:42 PM To: [email protected] Subject: Re: CMDB Class Delete ** What is this... "CMDB Nightmares" -- a new reality show on FOX? 8-) I've done something similar -- mine was related to version mismatch though and classes stuck in pending. BMC had me check some of the backend data, and use cmdbdriver to clean stuff up. I don't have the specifics though. I'll let someone more technically astute in the inner workings of the CMDB to advise. Tony Worthington | Sr. Technical Analyst | Kohl's Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: [email protected] From: Frank Caruso <[email protected]> To: [email protected] Date: 11/24/2009 03:34 PM Subject: CMDB Class Delete Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ________________________________ ITSM 7.03 CMDB 2.1 SQL Server 2005 I accidentally deleted the Base Element class definition from the Class Manager Console, not the actual form from the Admin tool. I was adding a field to BaseElement and there were two entries on the Class Manager Console, one Active and one Change Pending. The change I was trying to make failed and in my tired state I highlighted the line that was Active and deleted it! Fortunately the one that says Change Pending is still there and from what I can tell looks just like the one that was Active. Everything appears to be OK but am now wondering if I can change the status of the current Change Pending class definition record to Active or have I caused more damage than I'm seeing? Thank you Frank _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ________________________________ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
