This might be the culprit as well: java.net.ConnectException: Connection timed out: connect
Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Wednesday, November 25, 2009 2:05 PM To: [email protected] Subject: Re: Maximum Line Length in Email I checked the stderr.log and I'm getting: com.bmc.arsys.api.RpcHandConverter fromRpcArFieldValueListListToEntryList SEVERE: 2 java.lang.ArrayIndexOutOfBoundsException: 2 Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Wednesday, November 25, 2009 1:58 PM To: [email protected] Subject: Re: Maximum Line Length in Email Thanks Fred! Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Wednesday, November 25, 2009 1:28 PM To: [email protected] Subject: Re: Maximum Line Length in Email That is the maximum length of a single line in an email, not the number of lines. From Page 133 of the Configuring manual: Maximum Line Length in Email Defines the maximum line length that can be in an email. If a single line of the message is over this length, a return is automatically inserted. Limits the line length of emails passed through the mail server to protect users from excessively long lines. The default is 1024. In the config file you can add a line: Max-Notify-Mail-Line-Len: 8196 Do you see any errors on your email log file? Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Wednesday, November 25, 2009 11:12 AM To: [email protected] Subject: Maximum Line Length in Email ** Under the "Server Information" in the admin console there is an advanced tab. There is an option called "Maximum Line Length in Email" and it's set to 1024 (which is the default). How do you change this option to something else? It's not an open field. The crux of the problem is that we are trying to send out some emails, and one of them is hanging up which is resulting with the other email messages from going out. It's a large email with about 1500+ lines on it and we THINK this is the culprit. We were able to send this same type of email last year and the email had more than 1700 lines on it and it went out just fine (we were on 7.0.1 back then) ARS 7.1 patch 7 Windows Server. Oracle Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

