Hi all, To guarantee the order of fields in a notification, you can create a special view named ARNotification. (Make sure that you exclude any page fields from this view.) Otherwise, notifications default to the default view. If there is no default view, the first view listed is used.
Daniel ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy Maniac Sent: Wednesday, December 02, 2009 2:51 PM To: [email protected] Subject: Re: fields orderer in emails notifications ** like Carey I found the reference to that view in my doc for 6.01 too. But then I must be doing somehting wrong because it doesn't work for me i.e I still get the previous order: "Originator" before "CC list" before "Packages" but before "Modules". Here is basically what I got: - the famous view without any Page field - a def file with the fields in the order I'd like Should that not be fine? Walters, Mark wrote: ** Please test the ARNotification view on your 6.0.1 server - you may be pleasantly surprised. Mark Walters The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy Maniac Sent: 02 December 2009 09:04 To: [email protected]<mailto:[email protected]> Subject: Re: fields orderer in emails notifications ** yes absolutely. And even though this is a requirement for our upgrade to 7.5, which will occur sometime next year, I have to implement this for our new application built in 6.00.01 So keeping in mind this release, could somebody please confirm what I understood: - I got 2 choices: 1- either I put my fields into the test area but then I am limited to something like 30k (form top of my head of what I red in the doc) 2- or I build an additional view to handle my order? Many thanks to you experts for your replies Siriche Matt Worsdell wrote: Guys, he's on v6. Matt -----Original Message----- From: Action Request System discussion list(ARSList) _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ *****DISCLAIMER***** The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *****END OF DISCLAIMER***** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
