I never had much luck with the cmdb2asset function. It always seemed to do more than I expected or wanted.
In the future you might consider ignoring the cmdb2asset function and creating the AST form yourself. To do this export the AST form from the parent class as an xml file then open it in a text editor and change the (if I remember right) five references to the parent to be references for the class you created. Import the modified xml and then share all the workflow for the parent with the new AST form. I've done this many times and it works fine. Cheers Peter > I just went through this with BMC. I made a custom class (based on > Computer System) and after the "cmdb2asset" process, ended up with a > custom form, but 5 of the supporting tables were corrupt. > > The tech claimed that the problem may have been caused by having the > Admin Tool open when running cmdb2asset from the Schema Names form. > Apparently, having the form open prevents proper formation of the custom > form... IDK. Summary is now published as KM-000010004041. > > I deleted the offending tables, then copied them directly from > BMC_ComputerSystem to the corresponding custom class form. Prior to > saving, I had to change the reference server name from the hard-coded > name to "$SERVER$". That fixed it for me. > > > Michael W. Luttmann > Lead Remedy Developer > Fort Carson NEC > "If you dislike change, you're going to dislike irrelevance even more." > -- Gen. Shinseki > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Lyle Taylor > Sent: Tuesday, November 24, 2009 2:10 PM > To: [email protected] > Subject: Re: Repair of CMDB forms > > I'm not sure about the rest, but I think I can answer about the custom > tabs, at least in the Asset forms. In the asset forms, they come from > running the cmdb2asset utility (or by triggering it via the Sync Asset > UI with CMDB form under the App Admin Console). When you do that, it > creates hidden tabs that contain all of the visible fields defined on > the class. You can then move the fields from the custom tab to where > you want them to live on the asset form. OOB, I think it just installs > the forms as BMC defined them, so you don't see the custom tabs. Once > you run the utility, though, it adds the tabs so that you can then have > access to the new fields added, etc. > > Lyle > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Differ, Alfred W CTR NAVSEA, > 210 > Sent: Tuesday, November 24, 2009 12:54 PM > To: [email protected] > Subject: Repair of CMDB forms > > Hi all, > > ARS 7.1 > ITSM 7.0.3 p7 > > > I'm currently putting our CMDB stuff back together and have a question > about the 'custom' tabs that appear in the forms. My dev system has 8 > custom tabs for the base element form and my prod system has none. I'm > wondering if anyone can tell me which installer puts those in. They > look like asset management things to me mostly, but I want to double > check. > > When I ran the asset management installer I got a whole sheaf of errors > about missing forms and such, so I'm trying to work my way backwards to > the thing I have to do again to get this all working again. > > > > > For a little background, our CMDB was quite mangled. I had to follow > the instructions for uninstalling it. Of course, removing it also > removed a lot of join forms that depend on it and I did that. I was > hoping that reinstalling the CMDB and then coming back through with the > other module installers afterward would be enough to put it all back > together. So far, it's looking like that is not the case. Anyone have > experience with this? Anyone able to tell me how deep the quicksand is > that I've stumbled into? 8) > > > -al > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > > NOTICE: This email message is for the sole use of the intended > recipient(s) and may contain confidential and privileged information. > Any unauthorized review, use, disclosure or distribution is prohibited. > If you are not the intended recipient, please contact the sender by > reply email and destroy all copies of the original message. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
