Running ARS 7.1 P5 with HelpDesk 6 and SLA 6 on Solaris 10 with remote Oracle 10gR2 database.
Have the following requirement: Create a form called Projects with a field called Work Area. Work Area will contain a value that is the equivalent to an organization, Department, Initiative, Application, etc...Examples might be: Business Intelligence, Marketing Websites, Operations, Streaming Media, Internal Systems, etc... there is the potential for 100+ unique values for that field. There will be 6 permissions/roles for Projects. They are: ITAdmin ITManager Developer Operations QA Requester Users must be able to have different permissions/roles for Projects. For example, User John Doe can have Developer Permissions for Project A and Operations Permissions for Project B, while User Bob Backline can have Requester for Project B and Operations for Project A. Each Permission/Role will have access to only a certain subset of statuses for the Projects form. For Example, Developer has access to statuses Investigation, Work In Progress, In Review, Ready for Build, Ready for UAT. And Operations has access to Work In Progress, In Review, Schedule for Deployment, and Deployed. There is a particular workflow/order that statuses must follow. We had previously been able to develop a data driven form for what was needed for the statuses, but that was when we thought users would have the same permissions/roles for all their projects. For example, if a user had Developer rights, it was for all their Projects, but that is not the case. To summarize: Projects ======== Defined Permissions/Roles Users can have different Permissions/Roles in each Project, defined at Work Area Level Permissions/Roles define access to statuses There is a defined workflow for status order in Projects, defined at work area level Looking for ideas on how to best approach this. Thanks, Greg Hale SiriusXM Principal Engineer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
