Thanks Fred;

Actually we're searching for other ways, I'm trying to retrieve the file name 
from $PROCESS$ call but i don't know which command use.

Regards


Hugo Ruesga 
perotsystems® 
US  972.577.7000
MX +52 (33) 3332.3868
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Date: Thu, 3 Dec 2009 14:28:49 -0600
From: [email protected]
Subject: Re: ARSPerl knowledge needed - Help!
To: [email protected]

**


















Oh …
You are wanting to load the file on the system into an attachment field.  I
think this should work as a template for you to work with…

 

my $remedyForm_Name = "MyTestForm";

my $entry_id = "000000000000001";

 

my %remedyForm = ars_GetFieldTable($Ctrl, $remedyForm_Name);

my $fid=$remedyForm{'Attachment Field'};

my $result = ars_SetEntry($Ctrl, $remedyForm_Name, $entry_id, 0,


   7, 1,

   $fid, { file => "/tmp/test", size
=> 0 } );

 

Alternately
you can push the physical file name into a Display Only Field on your form and
use a filter to set the Attachment Field ( in the example below it is 536870923
)

In a
Set Fields Action set a field’s value equal to:   $PROCESS$
PERFORM-ACTION-ADD-ATTACHMENT 536870923 "$zTemp Attachment File
Name$"

 

Fred

 

 



From:
Action Request System discussion list(ARSList) [mailto:[email protected]] On 
Behalf Of Hyunkel v2.0

Sent: Thursday, December 03, 2009
1:44 PM

To: [email protected]

Subject: Re: ARSPerl knowledge
needed - Help!



 

** 

Thanks for your
response Fred, but i have problems to push the file into ARS. I have a form
with their attachment pool field, but I can't find a way to push this file into
ARS using perl.



Hugo
Ruesga 

perotsystems® 

US 
972.577.7000

MX
+52 (33) 3332.3868

P Please
consider the environment before printing this email



The information contained in and transferred with this electronic
message is intended only for the recipient(s) designated above, it is protected
by law and it may contain information which is privileged and confidential. If
you are not the intended recipient, please do not read, copy, or use it, and do
not disclose it to others. Please notify the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.



 

















Date: Thu, 3 Dec 2009 13:39:24 -0600

From: frederick.w.grooms 

Subject: Re: ARSPerl knowledge needed - Help!

To: [email protected]



** 



Yes you
can use the ARSPerl module to Log In to Remedy and submit the data.  You
could also use arimportcmd to do the load.

 

You
could monitor the folder with a cron job that runs periodically to look for a
file in the directory and if it exists then process it.

 

Fred

 

 



From:
Action Request System discussion list(ARSList) [mailto:[email protected]] On 
Behalf Of Hyunkel v2.0

Sent: Thursday, December 03, 2009
1:12 PM

To: [email protected]

Subject: ARSPerl knowledge needed
- Help!



 

** 

Hi Listers;



I'm kind confussed about one requirement. I need to load a CSV file on a UNIX 
Server
and this file must be recorded/uploaded to ARS in order to get proccessed with
some perl scripts.



At this point I really don't know if with arsperl could i upload the file to
ARS to get processed. 



I  have the form where i need to store the file, but i have no idea on how
could i load this file, probably i'll need an escalation to monitor a folder on
the unix server, but i don't know how to upload the file. 



Any ideas?



Hugo
Ruesga 

perotsystems® 

US 
972.577.7000

MX
+52 (33) 3332.3868



 

 



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