Thanks Fred; Actually we're searching for other ways, I'm trying to retrieve the file name from $PROCESS$ call but i don't know which command use.
Regards Hugo Ruesga perotsystems® US 972.577.7000 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. Date: Thu, 3 Dec 2009 14:28:49 -0600 From: [email protected] Subject: Re: ARSPerl knowledge needed - Help! To: [email protected] ** Oh … You are wanting to load the file on the system into an attachment field. I think this should work as a template for you to work with… my $remedyForm_Name = "MyTestForm"; my $entry_id = "000000000000001"; my %remedyForm = ars_GetFieldTable($Ctrl, $remedyForm_Name); my $fid=$remedyForm{'Attachment Field'}; my $result = ars_SetEntry($Ctrl, $remedyForm_Name, $entry_id, 0, 7, 1, $fid, { file => "/tmp/test", size => 0 } ); Alternately you can push the physical file name into a Display Only Field on your form and use a filter to set the Attachment Field ( in the example below it is 536870923 ) In a Set Fields Action set a field’s value equal to: $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536870923 "$zTemp Attachment File Name$" Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hyunkel v2.0 Sent: Thursday, December 03, 2009 1:44 PM To: [email protected] Subject: Re: ARSPerl knowledge needed - Help! ** Thanks for your response Fred, but i have problems to push the file into ARS. I have a form with their attachment pool field, but I can't find a way to push this file into ARS using perl. Hugo Ruesga perotsystems® US 972.577.7000 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. Date: Thu, 3 Dec 2009 13:39:24 -0600 From: frederick.w.grooms Subject: Re: ARSPerl knowledge needed - Help! To: [email protected] ** Yes you can use the ARSPerl module to Log In to Remedy and submit the data. You could also use arimportcmd to do the load. You could monitor the folder with a cron job that runs periodically to look for a file in the directory and if it exists then process it. Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hyunkel v2.0 Sent: Thursday, December 03, 2009 1:12 PM To: [email protected] Subject: ARSPerl knowledge needed - Help! ** Hi Listers; I'm kind confussed about one requirement. I need to load a CSV file on a UNIX Server and this file must be recorded/uploaded to ARS in order to get proccessed with some perl scripts. At this point I really don't know if with arsperl could i upload the file to ARS to get processed. I have the form where i need to store the file, but i have no idea on how could i load this file, probably i'll need an escalation to monitor a folder on the unix server, but i don't know how to upload the file. Any ideas? Hugo Ruesga perotsystems® US 972.577.7000 MX +52 (33) 3332.3868 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ Windows Live y Samsung equipan tu casa. Participa y gana! _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _________________________________________________________________ Juega y gana con Samsung y Windows Live http://www.equipatucasa.com.mx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

