why don't you match on CI Name? On Thu, Dec 10, 2009 at 10:37 AM, Pierson, Shawn <[email protected]>wrote:
> ** > > It was manually entered, unfortunately. > > > > Thanks, > > > > Shawn > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Chowdhury, Tauf > *Sent:* Thursday, December 10, 2009 11:34 AM > *To:* [email protected] > *Subject:* Re: Using AIE to restore Asset Data > > > > ** > > How was the data put into Asset? Config Discovery? Manual? > > If it’s Configuration Discovery, there’s a bunch of unique fields… > > > > Why wouldn’t you be able to match using Instance ID? > > > > *T**auf** **C**howdhury** **|** **F**orest** **L**aboratories**, **I**nc.* > ** > > Analyst, Service Management > > Mobile:646.483.2779 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Pierson, Shawn > *Sent:* Thursday, December 10, 2009 12:29 PM > *To:* [email protected] > *Subject:* Using AIE to restore Asset Data > > > > ** > > Good morning, > > > > We had a recent problem where a bunch of our Asset data was wiped out. The > records exist, but some of the fields were made null. I came up with the > idea of using AIE to fix this problem by restoring the Asset data from a > backup and treating it as external data to import. > > > > However, I’ve been told that I can’t match on either the Request ID or the > Instance ID, so I am curious if anyone here knows of a system generated > unique id that I can use to match the old record with the new record. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Southern Union > > > > > > > > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > ------------------------------ > > This e-mail and its attachments may contain Forest Laboratories, Inc. > proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering this e-mail to the intended recipient, you are > hereby notified that any dissemination, distribution, copying or action > taken in relation to the contents of and attachments to this e-mail is > strictly prohibited and may be unlawful. If you have received this e-mail in > error, please notify the sender immediately and permanently delete the > original and any copy of this e-mail and any printout. > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
