You can also see the error messages in the form "AR System Email Error Logs".

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Barnhill, Jason (Jason)
Sent: Monday, December 14, 2009 3:02 AM
To: [email protected]
Subject: Re: How to check that email has sent by AR Remedy email engine

**
Hey Amanullah,

Yes there is a form called AR System Email Messages form.  Look for the field 
'Send Message'.  It is on the 'Message Information' tab, you have to set 
'Display Advanced Options' = "Yes" to see that tab.  It sets that field to 
'Sent' after sending the email, so you can search for 'Send Message' = "Yes" or 
"Error" to see which ones haven't gone out or returned some error...

I would also advise that you put an index on that field, as the form can fill 
up very quickly and searches can be difficult.

Hope that helps.
Jason

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of ITN (Amanullah Bashir Ahmed)
Sent: Monday, December 14, 2009 3:42 AM
To: [email protected]
Subject: How to check that email has sent by AR Remedy email engine

Hi All,

Can anybody tell me how to take the log of successful or failed outgoing mails. 
Actually in my case most of mails are being delivered but few are not going. I 
believe there is some form or log file which can tell that mail has been sent 
out from Remedy or not.

I am using BMC Remedy 7

Thanks & Regards

Amanullah
Software Consultant
IT Application and Enterprise Management
Emirates NBD
Desk: +971 4 2092634
Mobile: +971 50 2182455



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