You need to select the fields you see in the Reporting dialog, and then use those to create a report.. If you want to call me, write to me offline and I'll send you my number and I'll guide you..
You would need to be my 'eyes' though on what you see on your screen as I am not facing a Remedy server right now.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of [email protected] Sent: Monday, December 14, 2009 4:19 PM To: [email protected] Subject: Re: Reporting from Share:Application_Properties question.... ** What I was doing was bringing up SHARE:Application_properties and then doing a search to display all in the top pane. This has in the "upper pane" Property Name, Property Value, Application ID and Instance ID. In the lower pane it shows "All Application Properties" on a tab and in the window Property Name and Property value. In this window - depending on what's selected - I can get the name (Incident Management), the version (7.5) and the patch level (001). I tried going to tools/reporting and printing it from there but don't see any way to print what's in the lower "selected" tab. Now, I'm new at this .so how can I report everything that I see in the lower pane? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Monday, December 14, 2009 4:07 PM To: [email protected] Subject: Re: Reporting from Share:Application_Properties question.... ** Richard, Where are you trying to select these from? The results list? Or the Reporting interface of the user tool? Either case it should be selectable.. You can report or even export the whole contents of the Share Properties form if you need to. I do it whenever I have need to 'fix' problems with the data in that form so that I have a backup in case something goes wrong... Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of [email protected] Sent: Monday, December 14, 2009 3:58 PM To: [email protected] Subject: Reporting from Share:Application_Properties question.... ** I'd like to get a report out of SHARE:Application_Properties that lists name, version and patch values but these don't appear to be selectable items from the reporting choices. Is there a utility that anyone has run across that can be used to display these or will it need to be developed by or database guy? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
