Attach or copy the startup log..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of SriSamSri Appecherla
  Sent: Tuesday, December 15, 2009 10:43 AM
  To: arslist@ARSLIST.ORG
  Subject: Re: Problem during ARS 7.5 installation


  ** Hi Listers,

  Apologies for not following up with the mail, just got too busy in
resolving this issue. The issue was with using a precreated tablespace and
probably insufficient space on the server. I was installing ARS 7.5 and mid
tier on the same host. The server had about 7.5 GB, which I thought was good
enough. When I checked the logs, I found this:

  (Aug 15 2009 02:40:55.300 PM
+0530),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
    LOG EVENT {Description=[SET PROPERTY
VALIDATION_WARNING_RESULT],Detail=[INVALID_ARSERVER_NOT_ENOUGH_MEMORY]}

  Though it does not clearly indicate that this is causing the issue, I
increased the space to 10GB. I was using a precreated tablespace during the
installation. I executed the ARS uninstall script and dropped the tablespace
and all other Oracle objects the ARS had created manually. On reinstalling
the ARS, it worked!!

  Joe,

  I checked the startup log. It was not descriptive enough. The startup log
had the same content that I've mentioned in the below mail.

  Regards,
  SriSamSri Appecherla
  Mobile# +91 988 480 4001



  On Fri, Dec 11, 2009 at 11:28 PM, Joe D'Souza <jdso...@shyle.net> wrote:

    **
    Do you know how to generate a AR System startup log by adding the -s
switch in the armonitor.conf file?

    If so please do that, and send the startup logs that get written to the
server directory..

    Something tells me this is a similar problem I faced on Linux a few
months ago and it turned out I needed to reset certain kernel parameters..

    Joe
      -----Original Message-----
      From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of SriSamSri Appecherla
      Sent: Friday, December 11, 2009 10:57 AM
      To: arslist@ARSLIST.ORG
      Subject: Problem during ARS 7.5 installation


      ** Hi Listers,


      I am doing a fresh installation of ARS 7.5 on Solaris 10. The DB is
Oracle 11 g and is this is hosted by another Solaris 10 server.


      While performing the installation, it goes on fine till the end, but
fails in the final step. I checked the installation logs, ARERR 552 was
recorded in it. When I tried to start the server manually, the following
error is shown up. Any ideas on overcoming this problem will be appreciated.


      ./arsystem start
      Action Request System initializing.
      Starting AR System Server


       (ARNOTE 0)
         Starting AR Monitor version 7.5.00 Build 200812291922.


       (ARNOTE 0)
         AR Monitor started.


       (ARNOTE 0)
         ARMonitor child process (pid:18212) started.
      ./arserverd
      server: locale=[[ en_US.UTF-8 ]],
       LANG=[[ en_US.UTF-8 ]] NLS_LANG=[[ american_america.AL32UTF8 ]]


      Action Request System(R)  Server   Version 7.5.00 Build 200812291922
      (c) Copyright 1991-2009 BMC Software, Inc.


      390600 : Failure during SQL operation to the database (ARERR 552)
         ORA-00942: table or view does not exist


      390600 : AR System server terminated -- fatal error encountered
(ARNOTE 21)


       (ARNOTE 0)
         Unable to receive indication that server is up.




       (ARNOTE 0)
         ARMonitor child process (pid:18212) died with 65280.
      ./arserverd


       (ARNOTE 0)
         ARMonitor child process (pid:18213) started.
      ./arserverd
      server: locale=[[ en_US.UTF-8 ]],
       LANG=[[ en_US.UTF-8 ]] NLS_LANG=[[ american_america.AL32UTF8 ]]


      Action Request System(R)  Server   Version 7.5.00 Build 200812291922
      (c) Copyright 1991-2009 BMC Software, Inc.


      390600 : Failure during SQL operation to the database (ARERR 552)
         ORA-00942: table or view does not exist


      390600 : AR System server terminated -- fatal error encountered
(ARNOTE 21)


       (ARNOTE 0)
         Unable to receive indication that server is up.




       (ARNOTE 0)
         ARMonitor child process (pid:18213) died with 65280.
      ./arserverd


       (ARNOTE 0)
         ARMonitor child process (pid:18214) started.
      ./arserverd
      server: locale=[[ en_US.UTF-8 ]],
       LANG=[[ en_US.UTF-8 ]] NLS_LANG=[[ american_america.AL32UTF8 ]]


      Action Request System(R)  Server   Version 7.5.00 Build 200812291922
      (c) Copyright 1991-2009 BMC Software, Inc.


      390600 : Failure during SQL operation to the database (ARERR 552)
         ORA-00942: table or view does not exist


      390600 : AR System server terminated -- fatal error encountered
(ARNOTE 21)
      ^cr...@cdcmoms #
       (ARNOTE 0)
         Unable to receive indication that server is up.




       (ARNOTE 0)
         ARMonitor child process (pid:18214) died with 65280.
      ./arserverd


       (ARNOTE 0)
         ARMonitor child process (pid:18215) started.
      ./arserverd
      server: locale=[[ en_US.UTF-8 ]],
       LANG=[[ en_US.UTF-8 ]] NLS_LANG=[[ american_america.AL32UTF8 ]]


      Action Request System(R)  Server   Version 7.5.00 Build 200812291922
      (c) Copyright 1991-2009 BMC Software, Inc.


      390600 : Failure during SQL operation to the database (ARERR 552)
         ORA-00942: table or view does not exist


      390600 : AR System server terminated -- fatal error encountered
(ARNOTE 21)


       (ARNOTE 0)
         Unable to receive indication that server is up.




       (ARNOTE 0)


      Tried 4 restarts in 30 seconds. I give up at Fri Dec 11 15:35:44 2009




       (ARNOTE 0)
         AR Monitor stopped.



      Regards,
      SriSamSri Appecherla
      Mobile# +91 988 480 4001

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