Open the CAI:Events form and there should be a field saying what the problem is
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Gianluca Nieri Sent: 16 December 2009 07:23 To: [email protected] Subject: Problem with requester ** Hi, I'm trying to create a ticket via the requester on incident 7.03. The request id still remain in "In process" and a ticket id is never created. Where I'm wrong? Regards, Gianluca _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

