William,
 
check the field lengths of the table fields source columns. If it goes
beyond 255 you can't sort on these columns.
 
HTH
 
Kind Regards Conny

________________________________

Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von Martinez, Marcelo A
Gesendet: Montag, 21. Dezember 2009 17:09
An: arslist@ARSLIST.ORG
Betreff: Re: Can't sort table field column


** 

William,

I know this doesn't tell you what the issue is... but a possibility
could be to use Remedy Migrator. The good thing about Migrator is that
you can import (from Dev to Prod) just the table and not the entire
form.

 

Hope this helps.

 

Marcelo 

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of William Rentfrow
Sent: Friday, December 18, 2009 1:16 PM
To: arslist@ARSLIST.ORG
Subject: Can't sort table field column

 

** 

We have a table field which has (among other things) the description
from the Incident in IM 7.03. 

On both our Development and test environments we can sort by clicking
the field header in the table.  We can NOT in the production server.  We
don't get the ascending/descending arrow and it does not sort.

The forms are synced.  The table field source forms are synced.  As far
as I can tell nothing is different....? 

Anyone have a clue here?  

William Rentfrow 
Principal Consultant, StrataCom Inc. 
wrentf...@stratacominc.com 
O 715-592-5185 
C 715-410-8056 

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