BMC has a white paper that will probably help you. I've been working through it asking similar questions.
White paper: Using the CDM and Extensions to Model Business Entities I'm not sure if MS Exchange shows up as a product or package, but I am pretty sure it shows up as one of them for the 'installed' nature of the software and as applications and software servers for their 'running' nature. The white paper has us using the 'hosted system component' type of dependency relationship to hook the 'installed' stuff to their related computer systems. For databases, remember that the concept of a database is somewhat virtual. The data is organized in a logical fashion by the software server, but it lives on storage units that might not be in the same physical machine. I was taught to use the database storage instances to represent what is going on at the hardware level while the database instances show things at the logical level. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, December 28, 2009 14:30 To: arslist@ARSLIST.ORG Subject: CMDB Question ** Hi All, Would software that runs independently such as MS Exchange be classified as a "Hosted System component" or a "Component" of a Server_ABC? I did research and I am not sure what the impact would be upon selecting either option. A co-worker also created database instances under the SystemSoftware table - not sure why? I thought it would be in the AST:Database or AST:DatabaseStorage table. Should database such as Oracle be stored in the AST:Databasestorage table and the instance under AST:Database? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
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