Hello listers. I recently attempted to upgrade ARS 7.5 Patch 2 to patch 3.
During the installation on the Test server everything went smooth, and was
successful. On the prod server we ran into major issues. In looking at the
log files, it appears that the install failed primarily due to bad paths to the
XML configuration files. Paths to the xml files for def file and arx imports
appeared as hidden shares with $ signs in the following format. Note the paths
are incorrect and not valid:
installforms$//$adf_ServerApps1_en.xml ??
com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command
("C:\DOCUME~1\USER\LOCALS~1\Temp\Utilities\rik\rik.exe" loadapp -x
MYSERVER.xyz.local -t 3355 -u USER -p <not_displayed> -l "C:\Program Files\AR
System\MyServer" -n ARServer-RIK_PostUpgrade -f "C:\Program Files\AR
System\MYSERVER\ARServer\installforms$//$adf_ServerApps1_en.xml" -m nosamp -k 0
-L -c) returned an exit code of 2, which was interpreted as a failure]}
I was attempting to upgrade using RDP on a VM. Note the RIK folder was never
created in the TEMP folder under Utilities. There were some jar files only?
Thanks
Steven
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