++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please Read The Disclaimer At The Bottom Of This Email
++++++++++++++++++++++++++++++++++++++++++++++++++++++

If you are using this as a failover (not load balanced), you can just create a 
DNS alias pointing to one of servers in the group (the primary node).
In the failover scenario, you then simply change the DNS alias to point to the 
secondary server.

Hope this helps

Jiri Pospisil
Remedy Specialist
LCH.Clearnet<http://www.lchclearnet.com/>



From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Conny Martin
Sent: 14 January 2010 13:50
To: [email protected]
Subject: AW: Server group testing

**
you're missing a loadbalancer.

Server group has only failover functionality for some "internal" services like 
escalation, dso, email etc.

Kind Regards Conny


________________________________
Von: Action Request System discussion list(ARSList) 
[mailto:[email protected]] Im Auftrag von SriSamSri Appecherla
Gesendet: Donnerstag, 14. Januar 2010 14:18
An: [email protected]
Betreff: Re: Server group testing
** Hi,

I set a common alias name for both Primary and Secondary servers. I added the 
alias name in the /etc/hosts/ with the corresponding IPs on both the servers. I 
added the same alias name for both the Primary and the Secondary server IPs on 
my client machine.

I tried this but it did not work. I am using Server group only for failover and 
not for load balancing. So I do not have a load balancer. Also, I have retained 
the default entries in the Server group ranking form and created no additional 
entries. Is it necessary to add entries in this form with rankings for the 
secondary server? Is there anything else that I am missing?

Thanks in advance!

Regards,
SriSamSri Appecherla
Mobile# +91 988 480 4001

On Tue, Jan 12, 2010 at 10:34 PM, DCI Remedy 
<[email protected]<mailto:[email protected]>> wrote:
**
Our production environment is setup as a server group.  You have to have both 
servers aliased.  IE, Primary (P01) is aliased to P00 and Secondary (P02) is 
also aliased to P00.  The config guide goes into more detail.

but basically, you would then log into P00, which would either log you into P01 
or P02.  I you were logged into P01 (through P00) and then shut down P01, you 
would failover to P02.




On Tue, Jan 12, 2010 at 9:56 AM, SriSamSri Appecherla 
<[email protected]<mailto:[email protected]>> wrote:
**
Hi,

I am new to using the Server group concept. I installed 2 servers in Server 
group (one primary and another secondary). How can I test the failover 
functionality between them? If I am logged into the Primary server from the 
User tool and the primary server shuts down, will I still be able to continue 
working with the User tool? Will the Secondary server take over in this case?

Details of the server are as below:
ARS 7.5, ITSM 7.5, CMDB 7.5, SLM 7.5; Platform - Sun Solaris; DB - Oracle 11g

Regards,
SriSamSri Appecherla
Mobile# +91 988 480 4001
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