We are not integrated yet. They haven't upgraded to Pinnacle 6 yet. I am just trying to get some research done now so I can start as soon as they finish the upgrade.
Sincerely, Robert Fults Coordinator, UTS Support Center Florida International University University Park, PC 330 Miami, Florida 33199 Office: 305-348-2284 http://uts.fiu.edu ________________________________________ From: Lamy, Thomas [[email protected]] Sent: Friday, January 15, 2010 5:18 PM To: Robert Fults; [email protected]; [email protected] Subject: RE: Pinnacle Integration Hi Robert, Are you integrated with Pinnacle now? We have integration with Pinnacle (I forget the version) and ARS 6.3. It's done using a form interface and SQL calls (filters) that interacts bi-directionally. I have no documentation and even less time, but if you have some specific questions please don't hesitate to ask. Tom Lamy UNH IT ________________________________________ From: [email protected] [[email protected]] On Behalf Of Robert Fults [[email protected]] Sent: Friday, January 15, 2010 11:23 AM To: [email protected]; [email protected] Subject: [HERD] Pinnacle Integration Does anyone have some documentation handy on integrating ARS 7.0 or higher with Pinnacle 6.3? Our telecom team will be upgrading in a couple months and I am trying to get the research and integration plan together before they go live with the new version. Any help would be greatly appreciated! Sincerely, Robert Fults Remedy Dev. Florida International University Email: [email protected]<mailto:[email protected]> http://uts.fiu.edu _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
