Hi Robert, The environment details are -- ARS7.5 Patch3, Oracle10g, Solaris SPARC. I set the header template in the ARSystem Email Configuration form & the html tagged(without the html & body tags) message in the Email Message Body of the SYS:Notification Messages form. The mail I got as a result of thess settings consists of header template & few lines of the html code which I pasted in the SYS:Notification Messages form.
Cheers, Mahendra Mahalkar On Tue, Jan 19, 2010 at 8:02 PM, Robert Fults <rfu...@fiu.edu> wrote: > Glad to hear you resolved this issue. I have two questions for you just > for reference. What version of the AR System are you using? Did you set > the header template as the default header template in AR System Mailbox > Configuration during your testing (a step I seemed to have forgotten)? > > > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: rfu...@fiu.edu > > http://uts.fiu.edu > > > > *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] > *Sent:* Tuesday, January 19, 2010 6:20 AM > *To:* Robert Fults > *Cc:* arslist@arslist.org > > *Subject:* Re: Conversion of Plain text to HTML without a template. > > > > Hi Robert, > > The workaround is not working. So I moved forward with the new workaround. > I created a filter on the AR System Email Messages form with a set fields > action -- > > 'HTMLBody' = $Plain Text Body$ > > Then I pasted the the HTMl format in the Message Body of the > SYS:Notification Messges form. This really worked fine. Thanks for your > valuable time. > > > Thanks & Regards, > Mahendra Mahalkar > > > On Mon, Jan 18, 2010 at 8:50 PM, Robert Fults <rfu...@fiu.edu> wrote: > > Well, if you are using the AR System Email Messages form, you can paste the > contents in the HTML tab. If you are modifying the default system message > you just need to insert the tags in the Message Body box on SYS:Notification > Messages. > > > > As long as you have that header template defined it should be forcing > everything to HTML regardless. > > > > Sincerely, > > > > Robert Fults > > Coordinator, UTS Support Center > > Florida International University > > University Park, PC 330 > > Miami, Florida 33199 > > Office: 305-348-2284 > > http://uts.fiu.edu > ------------------------------ > > *From:* Mahendra Mahalkar [mahendra.mahal...@gmail.com] > *Sent:* Monday, January 18, 2010 4:25 AM > *To:* Robert Fults > *Cc:* arslist@ARSLIST.ORG > *Subject:* Re: Conversion of Plain text to HTML without a template. > > Hi Robert, > > Thanks for your response. Bu I am getting the expected results. The header > template is doing it's job at the mail client but not the body text of the > mail message which is pasted in the plain text body with all the html tags > except html & body tags. Are u saying to paste these things in the html tab > of the email messages form & try to send? > > > Thanks & Regards, > Mahendra Mahalkar > Mobile -- 9561330353 > Home -- 02025231506 > > On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults <rfu...@fiu.edu> wrote: > > Define a header template with the html and body tags, then set that as the > default in your email configuration. That will force everything to be in > html. When you send the emails use all the html tags in the email except > the html and body tags. > > > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: rfu...@fiu.edu > > http://uts.fiu.edu > > > > > > > > > > *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] > *Sent:* Wednesday, January 13, 2010 8:01 AM > *Subject:* Conversion of Plain text to HTML without a template. > > > > ** > > Hi Listers, > I am working on email notification. In the email messages the default > outgoing messages are send by the plain text with the message in the tab > "Plain text" in AR System Email Messages form. How can we make this message > appear in the tab "HTML" forcefully in the AR System Email Messages from > SYS:Notification Messages form? I don't want to ues the template method. > > Thanks & Regards, > Mahendra Mahalkar > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
