Thanks, Roger.

Here is a better question:

"Has anyone used Remedy as a front end tool for the eDiscovery process by
automatically searching, processing, preserving, analyzing, and reviewing
terabytes of files and e-mails from information sources across the
organization?  If so, what application did Remedy interface with?"

On Wed, Jan 27, 2010 at 12:24 PM, Roger Justice <rjust2...@aol.com> wrote:
> Remedy Knowledge Management can query in attaced documents to RKM entries.
> It will not search in external databases.
>
>
> -----Original Message-----
> From: Joe Castleman <joe.castle...@gmail.com>
> To: arslist@ARSLIST.ORG
> Sent: Wed, Jan 27, 2010 12:13 pm
> Subject: Remedy as eDiscovery
>
>
> Does anyone know of Remedy being used for legal eDiscovery?
> (Obviously, this is not its intended function.)
>
> More generaly, has anyone devised - or does anyone know of - a way to
> search within attached files, or for that matter, files residing
> within some other system? (e.g., from within Remedy, search 6000
> emails for a particular keyword).  I have seen some earlier messages
> about interfacing with Documentum.  But outside of APIs, I'm thinking
> the simplest way to do this is to attach a file, and then use data
> files to store metadata about the file.
>
> Thanx in advance,
>
> Joe Castleman
>
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