Hi,
If you have a situation like that, you should try to rethink your
group-strategy.
I am quite positive that the this can not be changed, and that it is
defined by the AR_MAX_GROUPLIST_SIZE in ar.h.
I had this problem once on the 255 character limit (7.1 and earlier), and
made sure to have group-ids of a low value. In those days you could use
the ids of 11-99 and 100-999.
The Computed Group List field seems to have the same limit...
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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> Hi ARSlist,
>
> I'm having issues when Group List field in User form reaches 4000
> characters.
>
> A certain Remedy user account belongs to multiple support groups, and it
> reached the 4000 character limit in User form. We still need to add
> additional groups to this account, but it's giving out an error saying
> that it reached the char limit. I know that, by default the Group List
> field length is 4000.
>
> How can I go about this issue? Is there any workaround or permanent
> solution for this? If I try to change the field length to 0 (zero), will
> it affect anything in the system or DB?
>
> Any help would be appreciated!
>
> Thanks,
> gabud
>
>
>
>
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