Hi Jacques I'd point you in the direction of http://communities.bmc.com/communities/message/86516?tstart=0 which discusses the WSDL limitations within the Integrating.pdf page 88. As a suggestion, you may need an interface program (either bespoke or COTS) which could "convert" the complex and present what you need as a "simple" webservice. Examples of this are XML Gateway which I got involved with a couple of years ago - did what it said on the tin. Hope that helps. Regards ~Dave ________________________________
From: Action Request System discussion list(ARSList) on behalf of Andre, Jacques Sent: Thu 28/01/2010 13:14 To: [email protected] Subject: Netcool/Impact Webservice integration with Remedy 7.0.1 This is a multi-part message in MIME format. ------_=_NextPart_001_01CAA01B.C48E2031 Content-Type: multipart/alternative; boundary="----_=_NextPart_002_01CAA01B.C48E2031" ------_=_NextPart_002_01CAA01B.C48E2031 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Dear ARSListers, =20 We are trying to integrate IMPACT with Remedy. The issue we have is in consuming the IMPACT webservice. IMPACT has a pre-defined published Webservice (Apparently this cannot be changed or modified). This Webservice is a complex type. =20 Has anyone done this integration, or know how Remedy can consume a complex type webservice. (Attached) =20 Many thanks =20 Kind Regards =20 Jacques Andre Remedy Support and Development Cable&Wireless Worldwide =20 This e-mail has been scanned for viruses by the Cable & Wireless e-mail se= curity system - powered by MessageLabs. For more information on a proactiv= e managed e-mail security service, visit http://www.cw.com/uk/emailprotect= ion/=20 The information contained in this e-mail is confidential and may also be s= ubject to legal privilege. It is intended only for the recipient(s) named = above. If you are not named above as a recipient, you must not read, copy,= disclose, forward or otherwise use the information contained in this emai= l. If you have received this e-mail in error, please notify the sender (wh= ose contact details are above) immediately by reply e-mail and delete the = message and any attachments without retaining any copies. =20 Cable and Wireless plc=20 Registered in England and Wales.Company Number 238525=20 Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ------_=_NextPart_002_01CAA01B.C48E2031 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii">= <META content=3D"MSHTML 6.00.2900.5921" name=3DGENERATOR></HEAD> <BODY> <DIV><FONT face=3DArial size=3D2><SPAN class=3D153514112-28012010>Dear=20 ARSListers,</SPAN></FONT></DIV> <DIV><FONT face=3DArial size=3D2><SPAN=20 class=3D153514112-28012010></SPAN></FONT> </DIV> <DIV><FONT face=3DArial size=3D2><SPAN class=3D153514112-28012010>We are t= rying to=20 integrate IMPACT with Remedy. The issue we have is in consuming the IMPACT= =20 webservice. IMPACT has a pre-defined published Webservice (Apparently= =20 this cannot be changed or modified). This Webservice is a complex=20 type.</SPAN></FONT></DIV> <DIV><FONT face=3DArial size=3D2><SPAN=20 class=3D153514112-28012010></SPAN></FONT> </DIV> <DIV><FONT face=3DArial size=3D2><SPAN class=3D153514112-28012010>Has anyo= ne done this=20 integration, or know how Remedy can consume a complex type webservice.=20 (Attached)</SPAN></FONT></DIV> <DIV><FONT face=3DArial size=3D2><SPAN=20 class=3D153514112-28012010></SPAN></FONT> </DIV> <DIV><FONT face=3DArial size=3D2><SPAN class=3D153514112-28012010>Many=20 thanks</SPAN></FONT></DIV> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> <DIV align=3Dleft> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><FONT face= =3DArial=20 color=3D#000080 size=3D2>Kind Regards</FONT></P> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><FONT face= =3DArial=20 color=3D#000080 size=3D2></FONT> </P> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><U><FONT f= ace=3DArial=20 color=3D#000080 size=3D2><STRONG>Jacques Andre</STRONG></FONT></U></P> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><STRONG><F= ONT=20 face=3DArial color=3D#000080 size=3D2>Remedy Support and=20 Development</FONT></STRONG></P> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><FONT face= =3DArial=20 color=3D#000080 size=3D2><STRONG>Cable&Wireless</STRONG></FONT></P> <P class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 0pt" align=3Dleft><FONT face= =3DArial=20 color=3D#000080 size=3D2><STRONG>Worldwide<BR></STRONG></FONT></P></DIV> <DIV><FONT face=3DArial size=3D2></FONT> </DIV><BR> This e-mail has been scanned for viruses by the Cable & Wireless e-mail se= curity system - powered by MessageLabs. 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If you have received this e-mail in error, please notify the sender (wh= ose contact details are above) immediately by reply e-mail and delete the = message and any attachments without retaining any copies.<BR> <BR> Cable and Wireless plc <BR> Registered in England and Wales.Company Number 238525 <BR> Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ<BR> </BODY></HTML> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ------_=_NextPart_002_01CAA01B.C48E2031-- ------_=_NextPart_001_01CAA01B.C48E2031 Content-Type: application/octet-stream; name="ImpactWebServiceListenerDL.wsdl" Content-Transfer-Encoding: base64 Content-Description: ImpactWebServiceListenerDL.wsdl Content-Disposition: attachment; filename="ImpactWebServiceListenerDL.wsdl" PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KCjxkZWZpbml0aW9ucyBuYW1l PSJJbXBhY3RXZWJTZXJ2aWNlTGlzdGVuZXJETCIgdGFyZ2V0TmFtZXNwYWNlPSJodHRwOi8vcmVz 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