Right-click on the installer, select the compatibility tab, check the "Run this program in compatibility mode for:" check box, and select "Windows XP (Service Pack 3)". Click OK and then try running the installer again.
Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Monday, February 08, 2010 7:49 AM To: [email protected] Subject: Workaround for Admin Tool v7.0.1P3 on Windows 7 ? ** Hi everyone, My off-hours laptop with Vista was having issues (no laughing) so I thought I'd upgrade it to Windows 7. It actually went well and it is working fine. The one thing I'm having an issue with is the ARS Admin Tool. I still need to use v7.0.1P3 for a few months while we're upgrading our servers to ARS 7.5. This version of the admin tool does not like Windows 7. The user tool works fine. When I try to install the message indicates it is not compatible with Windows 7. Has anyone found a workaround for the Windows 7 issue? It worked fine on Vista and I figured Win7 wouldn't be a problem. Yes, I now realize it is not listed in the compatibility chart. Appreciate your help. Thanks, Susan Susan Palmer ShopperTrak 200 W Monroe St 11th Floor Chicago, IL 60606 312-529-5325 312-502-7687 [email protected]<mailto:[email protected]> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
