Thanks for your response. Thanks & Regards
Amanullah Software Consultant -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Wednesday, February 10, 2010 7:39 PM To: [email protected] Subject: Re: Number of Licenses Changed My recollection is that if the number of Fixed licenses available is artificially lowered to below the number of fixed licenses assigned, then the folks that were last assigned fixed licenses will not get that fixed licenses upon logging in. In other words, in the example below, the first 58 people who were assigned a fixed license will get it when they log in. The 142 folks that were assigned a license after the initial 58 won't get one - even if none of the first 58 are logged in. Best thing to do is to ensure that no more than 58 people have been assigned a fixed license. Otherwise you may see unexpected behavior. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Wednesday, February 10, 2010 12:32 AM To: [email protected] Subject: Re: Number of Licenses Changed Hi! You should not need to restart. Less persons can login to Remedy with a full write-license. My guess is that Floating people already logged in would keep their write-tokens until they logout or get a timeout. If you are at the maximum limit of Floating licenses, no new logins would be granted a Write until you go below 71. On the Fixed side, my guess is that your users would actually keep their Fixed license until you change the license type. It is when the record in the User-form is modified that the Fixed-check is performed. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi there, > Version 7.1.00 Patch 007 > License type > Number of licenses > BMC: Change Management User Fixed 200 > BMC: Change Management User Floating 200 > Bu using BMC Remedy AR System Administration Console, I select option Add > or remove Licenses and made following changes. > License type > Number of licenses > BMC: Change Management User Fixed 58 > BMC: Change Management User Floating 71 > > And save these changes. > There are 2 questions here. > > 1) I have to restart the BMC remedy service to save these changes or > there is no need to restart the service. > > 2) Which type of impact would be on BMC Remedy users > > > > > > Thanks & Regards > > Amanullah > Software Consultant > > > > > DISCLAIMER: > "This e-mail message including any of its attachments is intended solely > for the addressee(s) and may contain privileged information. If you are > not the addressee or you have received this email message in error, please > notify the sender who will remove your details from its database. You are > not authorized to read, copy, disseminate, distribute or use this e-mail > message or any attachment to it in any manner and must delete the email > and destroy any hard copies of it. > This e-mail message does not contain financial instructions or commitments > of any kind. Any views expressed in this message are those of the > individual sender and do not necessarily reflect the views of Emirates NBD > PJSC, or any other related subsidiaries, entities or persons." > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
