Impressive find -- that would have been tough.


Is it possible that something to do with multi-byte chars caused a problem?


-John


On Feb 18, 2010, at 8:51 AM, Martin, Robert wrote:

**
I tried Joe’s suggestion and did “select max(length(cn)) from T570;” for each of the character fields, but none seemed to be over the maximum length.

So then I ran: “select c1 from T570 order by c1 desc;” This gave me a list of all the entry IDs for the form.

I opened the form in Remedy and ran a search for all entry IDs > the last ID on the list, and it crashed. Then I tried the top of the list and it didn’t crash, so I tried the middle etc till I found the offending entry. The entry’s C8 field looked suspiciously long so I used direct sql to set to a shorter value. And that fixed the problem.

I don’t know why it didn’t show up in the “select max(length(cn))” query. Maybe there was something wrong with the data besides the length.

Thanks for your help, Joe,

Dwayne



From: Action Request System discussion list(ARSList) [mailto:[email protected] ] On Behalf Of Joe D'Souza
Sent: Wednesday, February 17, 2010 4:59 PM
To: [email protected]
Subject: Re: ORA-01406: fetched column value was truncated


**

Robert,



Appears like you might have some corruption in your ARS meta data.. Go into SQL Developer. Describe T570, and check the lengths of each of those selected columns reports.



Then open up your Developer Studio or Admin Client whatever you use, and check the lengths there..



Check for any discrepancies.. correct them if any.



Also before correcting that, you may want to run a select max(Cn) from T570 for each of those columns to check what is the max length of data in each of those columns to give you an idea of what your column sizes should be..



Joe



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected] ]On Behalf Of Martin, Robert
Sent: Wednesday, February 17, 2010 4:15 PM
To: [email protected]
Subject: ORA-01406: fetched column value was truncated

**
Dear List,

We have a form that we have been using for years, but when I try to do a unqualified search I get “: ORA-01406: fetched column value was truncated.” The sql log shows the same message, but no indication of what is causing it.

The sql log selection statement is: SELECT * FROM ( SELECT T570.C1,C2,C561000257,C561000214,C8 FROM T570 ORDER BY 1 ASC ) WHERE ROWNUM <= 2147483648.

I can paste this statement into SQL Developer, and it runs with no problem.

I can open individual entries with no problem, but somewhere there must be a problem entry.

How can I track it down?

(ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

Dwayne Martin

James Madison University

_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_

--
John Sundberg

Kinetic Data, Inc.
"Building a Better Service Experience"
Recipient of the WWRUG09 Innovator of the Year Award

[email protected]
651.556.0930  I  www.kineticdata.com








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