Joe,

Thanks for the good ideas.  This problem was in our test system, so I had no 
worries about blowing away the data.  But I'll save your email just in case the 
same thing happens in our live system.

More Cheers,
Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Thursday, February 18, 2010 5:30 PM
To: [email protected]
Subject: Re: ORA-01406: fetched column value was truncated SOLVED

**
Dwayne,

You could try asking the person who last modified that entry what he or she did 
to input into C8. Like John I feel it must have had multi-byte characters too 
that shot it over the allowable limit.

That would also explain why length() didn't catch it, perhaps lengthb() would 
have as it checks the length of a field in bytes.. There is also a function 
lengthc() that uses complete Unicode characters.. One of these might have been 
better than just length()

If you still have the original data, you might be able to play around with 
these and find out what you get and then reset that column length accordingly 
and preserve the original data..

Cheers

Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Martin, Robert
Sent: Thursday, February 18, 2010 12:06 PM
To: [email protected]
Subject: Re: ORA-01406: fetched column value was truncated SOLVED
**
I don't know how multi-byte chars work.  I think that the data would probably 
have been typed in from a keyboard, but it is possible that somebody copied and 
pasted something strange.

Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of John Sundberg
Sent: Thursday, February 18, 2010 11:52 AM
To: [email protected]
Subject: Re: ORA-01406: fetched column value was truncated SOLVED

**


Impressive find -- that would have been tough.


Is it possible that something to do with multi-byte chars caused a problem?


-John


On Feb 18, 2010, at 8:51 AM, Martin, Robert wrote:

**
I tried Joe's suggestion and did "select max(length(cn)) from T570;" for each 
of the character fields, but none seemed to be over the maximum length.
So then I ran: "select c1 from T570 order by c1 desc;"  This gave me a list of 
all the entry IDs for the form.
I opened the form in Remedy and ran a search for all entry IDs > the last ID on 
the list, and it crashed.  Then I tried the top of the list and it didn't 
crash, so I tried the middle etc till I found the offending entry.  The entry's 
C8 field looked suspiciously long so I used direct sql to set to a shorter 
value.  And that fixed the problem.
I don't know why it didn't show up in the "select max(length(cn))" query.  
Maybe there was something wrong with the data besides the length.
Thanks for your help, Joe,
Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Wednesday, February 17, 2010 4:59 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: ORA-01406: fetched column value was truncated

**
Robert,

Appears like you might have some corruption in your ARS meta data.. Go into SQL 
Developer. Describe T570, and check the lengths of each of those selected 
columns reports.

Then open up your Developer Studio or Admin Client whatever you use, and check 
the lengths there..

Check for any discrepancies.. correct them if any.

Also before correcting that, you may want to run a select max(Cn) from T570 for 
each of those columns to check what is the max length of data in each of those 
columns to give you an idea of what your column sizes should be..

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Martin, Robert
Sent: Wednesday, February 17, 2010 4:15 PM
To: [email protected]<mailto:[email protected]>
Subject: ORA-01406: fetched column value was truncated
**
Dear List,
We have a form that we have been using for years, but when I try to do a 
unqualified search I get ": ORA-01406: fetched column value was truncated."  
The sql log shows the same message, but no indication of what is causing it.
The sql log selection statement is: SELECT * FROM ( SELECT  
T570.C1,C2,C561000257,C561000214,C8 FROM T570 ORDER BY 1 ASC ) WHERE ROWNUM <=  
2147483648.
I can paste this statement into SQL Developer, and it runs with no problem.
 I can open individual entries with no problem, but somewhere there must be a 
problem entry.
How can I track it down?
(ARS 7.1 p3, RH Linux server, Oracle 10.2 db)
Dwayne Martin
James Madison University
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John Sundberg

Kinetic Data, Inc.
"Building a Better Service Experience"
Recipient of the WWRUG09 Innovator of the Year Award
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651.556.0930  I  www.kineticdata.com<http://www.kineticdata.com/>
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