Is it feasible to pass a known "place-holder" value so that the
transaction can take place but be identifiable for remediation (i.e.
notify a person to look into it, display it on a console to address,
etc)? 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Friday, February 19, 2010 2:52 PM
To: [email protected]
Subject: Re: Make Required field optional

I hate it when I hit send too fast

A Run-If of   $CLIENT-TYPE$ != 34 and $Assigned Person$ = $NULL$


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Friday, February 19, 2010 2:50 PM
To: [email protected]
Subject: Re: Make Required field optional

Change your field to Optional and add a filter with a Run-If of
$CLIENT-TYPE$ != 34 that does an error message

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Friday, February 19, 2010 2:42 PM
To: [email protected]
Subject: Re: Make Required field optional

I have a problem. Thanks Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Friday, February 19, 2010 3:24 PM
To: [email protected]
Subject: Re: Make Required field optional

It depends on how the Assigned Person is required on Form B.

If you have it marked in the form as a required field then you have a
problem.  If you are doing it in workflow then you can modify the
workflow to exclude web services  $CLIENT-TYPE$ = 34

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Friday, February 19, 2010 2:01 PM
To: [email protected]
Subject: Make Required field optional

**
TGIF,

I will have XML sent through the Mid-Tier to create a record on Form A.
Form A will then run some filters to get information from the database,
and then push the information to a new record on Form B. The Assigned
Person which is a required field is not pushed to Form B.  If I create a
record in Form A using the RUT I get a required field error from Form B.
So I have two questions:

When the transaction takes place from the Mid-Tier will the required
field be ignored because this is all server side workflow?
If not is there a way for the push filter to tell Form B that Assigned
Person can be NULL.

Thanks
Mark

____________________________________________
Mark Brittain
Remedy Developer
NaviSite
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(315) 453-2912 x5335 (Phone)
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