Re: AR System 7.5 installation issue...

[Vincent Riedweg]

** Hi,   After using the AR System 7.5 patch 4 installer instead of the patch 3 installer, the installation was successful.   Thanks.   Vincent.   -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Wed, 10 Feb 2010 09:03:38 -0800 To: arslist@ARSLIST.ORG Subject: Re: AR System 7.5 installation issue...   ** You say the database connection with sqlplus is OK.  How did you test the connection?  When you supplied the login did you use the @ method to specify a database?  My preferred method is to set the TWO_TASK and ORACLE_SID environment variables so sqlplus just needs a login and password.   export TWO_TASK=(the name of the entry in your tnsnames.ora file)   export ORACLE_SID=(the SID or Service Name of your Oracle instance)   sqlplus aradmin/password   Also make sure you are using the installer for patch 3   Fred   -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Vincent Riedweg Sent: Wednesday, February 10, 2010 10:23 AM To: arslist@ARSLIST.ORG Subject: AR System 7.5 installation issue...   ** Hi list,   I am facing a strange installation issue.   Let me to tell this story : * We are using AIX 5.3 with a remote Oracle 10.2.0.4 database. * The tnsnames.ora file is configured according to the SW00316551 workaround. * The database connection with sqlplus is OK. * All the prerequisites are verified and OK. * The database is a database that comes from an AR System 6.3. No AR System server installed on the server. * The AR System installer connects to the database correctly and proposes the upgrade option. * To upgrade the data dictionary from 6.3 to 7.5, the arupora utility is called by the installer. * I can find the following error in the arupora log file (arsql.log) ORA-12154: TNS:could not resolve the connect identifier specified. * I have tried with or without setting the TWO_TASK and the result is the same. * There is no other error in all the log files except duplicates of this error in different log files.   I have tried many configurations and the result is always the same.   All idea is welcome...   Regards,   Vincent RIEDWEG. Ce message, ainsi que les pièces jointes, sont établis, sous la seule responsabilité de l'expéditeur, à l'intention exclusive de ses destinataires ; ils peuvent contenir des informations confidentielles. Toute publication, utilisation ou diffusion doit être autorisée préalablement. Tout message électronique est susceptible d'altération et son intégrité ne peut être assurée. Le groupe ARTESYS décline toute responsabilité au titre de ce message s'il a été modifié ou falsifié. This message and any attachments are exclusively intended for the addressees, under the sole responsibility of the sender. They can contain confidential information. Any disclosure, distribution or use are forbidden without prior approval. Any E-mail can be altered and its integrity cannot be guaranteed. ARTESYS Group will not be liable for the message if it has been changed or falsified. Merci de n'imprimer ce message que si cela est réellement nécessaire. Please consider your environmental responsibility before printing this email.   _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_