Check CAI:Events to see if there is/are any record(s) "stuck" there. If so, there may be an error condition with error text available to help you troubleshoot further.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of remedy lee Sent: Sunday, February 21, 2010 10:23 AM To: [email protected] Subject: Data Management latest release Hi, Installed data management into our prod environment. prod 7.1 patch 3 itsm 7.0.3 patch 8 srm 2.1 when i try to update a support group (or anything with data management) it stays in pending. i delete sys lock and try again and still pending. sometimes the ar plugin service can't load for data management but it works for overview and other services. any ideas what might be wrong? it works in our dev perfectly. an update with data wizard takes 3 seconds. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
