I tried this sometime ago and it worked ... Sorry, I am just copying and 
pasting from an email I sent to someone (just as Frank said):
 
 
Pagina 125 de Administracion de Mid Tier.
 
Passing data to a field in a URL
________________________________
You can pass values to fields in forms by including the field ID in the URL, as 
follows:
http: 
//<mid_tier_server>/<contextpath>/forms/<ar_server>/<form_name>?F<field_id>=<value>
 
In the following example, a value of Web User is passed to the Creator field 
(field ID=2) of the User form stored on the AR System server mars, from the mid 
tier server saturn. The default context path is arsys.
 
http: //saturn/arsys/forms/mars/User?F2=Web%20User
Values with spaces or special characters must be properly encoded. In this 
example, the space between “Web” and “User” is encoded with %20.
 

The following worked for me:
http: 
//remedydesarrollo/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&server=remedydesarrollo&username=*****&pwd=****&qual=%271000000161%27%3d%22TCK000000003721%22
 
HTH
frex
 


--- En date de : Mar 23.2.10, Frank Caruso <[email protected]> a écrit :


De: Frank Caruso <[email protected]>
Objet: Re: url parameter
À: [email protected]
Date: Mardi 23 février 2010, 6h10


** 

This is explained very well in the Remedy documentation.
Something like the following will work:
 
http:/<server>/arsys/forms/<server>/<form>/<view>?eid=<ticketnumber>
 


 
On Tue, Feb 23, 2010 at 5:48 AM, Atul Vohra <[email protected]> wrote:

Hi,

We have ARS 7.1 and need help with the following requirement -
Open a incident record when a incident number is passed in the url.

What should the url look like to query the incident.

Thanks
Atul

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