It really depends on what your problem is.. Are you having any issues with your plugin server? It's easy to tell this - if there are issues with the plugin server you will get errors on the screen. Or is the form being displayed with no errors but with blank fields?
I've had both kinds of problems in the past of different occasions.. When you get an error on your screen, it usually is the plugin server which either fails to start or the AR Server cannot connect to the plugin server.. We'll need to know what error you see on your screen if this is your problem.. If you are faced with just a screen full of blank fields with no error, then chances are your workflow has not got imported. Look for the def files for this workflow in the templates directory of your installation. I think the file name is something like ServerInformation.def.. If that's not the name I apologize, but you should have no problems locating it, the name is pretty intuitive.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Jarl Grøneng Sent: Wednesday, February 24, 2010 2:25 PM To: [email protected] Subject: Re: AR System upgrdade 7.1 - 7.5 Issue Hi, We solved this by deleting two FTS fields on the server information form. Fields that was deleted; ftscollectiondir and ftstempdir Regards, Jarl 2010/2/24 Mayfield, Andy L. <[email protected]>: > We upgraded from version 7.1 to version 7.5 today and it appears that I have an issue. The server information is not populating for some reason on the form. The workflow objects seem to be there, although I don't have a working system on hand to compare them to. I may have to go to another location where I can compare it against a working version. > > Everything else seems to be working, although it will take a while to test get most everything tested. > Are there any known issue regarding this? I didn't find anything in the archives other than missing workflow issues when someone upgraded to v 7.1. > > We are running: > > Windows 2003 > MSSQL 2008 > > > Andy L. Mayfield > Sr. Protection & Control Technician > Alabama Power Company > Office: 205-226-1805 > Cell: 205-288-9140 > SoLinc: 10*19140 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
