We use the onChange event: onChange="javascript:this.value=this.value.toLowerCase();"
I believe this was the event suggested by Remedy and does not require any CSS style changes. Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Thursday, February 25, 2010 8:49 AM To: [email protected] Subject: Re: Forcing the Mid Tier to login using lowercase only ** Originally I was using onKeyUp instead of onblur, but I thought it looked too weird (hence the css addition), and I thought it might be somehow better for performance to run only one Javascript function at the end rather than a continuous one. However, you're probably right, and while the scenario you listed may not happen regularly, odds are that when it does happen, the person who runs into that situation will be a VIP of some sort. Thanks, Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Thursday, February 25, 2010 8:00 AM To: [email protected] Subject: Re: Forcing the Mid Tier to login using lowercase only ** This should work as the user would have to move away from the username object. However you might want to check if the user enters the password first and then the username and decides to hit the enter key.. This actually is a practical scenario wherein after entering the username and password in a regular fashion if the user realizes he has mistyped the username, and then edits it but it still is in mixed case.. Onblur I think will not capture the Enter key event.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Pierson, Shawn Sent: Wednesday, February 24, 2010 6:22 PM To: [email protected] Subject: Forcing the Mid Tier to login using lowercase only ** Good afternoon, I'm using ARS 7.1, and have had difficulties with users trying to log in with mixed case. As a result, I decided to modify the Mid Tier's login.jsp file to only display lowercase, and to use javascript to convert the value to lowercase on the fly. Does anyone have a better way of doing this? Basically, what I did was to take the line that says: <input name="<%=Params.USERNAME%>" maxlength="<%=Params.USERNAME_LENGTH%>" id="username-id" value="<%=com.remedy.arsys.share.HTMLWriter.escape(name)%>" class="loginfield" size="30" type="text"> and convert it to this: <input name="<%=Params.USERNAME%>" maxlength="<%=Params.USERNAME_LENGTH%>" id="username-id" value="<%=com.remedy.arsys.share.HTMLWriter.escape(name)%>" class="loginfield" size="30" type="text" style="text-transform:lowercase;" onblur="javascript:this.value=this.value.toLowerCase();"> I'm not a Javascript king by any stretch of the imagination, but this does get the job done and doesn't require much work at all. Does anyone see any problem with doing this? Thanks, Shawn Pierson Remedy Developer | Southern Union _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
