As per Strauss's last email - 
I followed the following instructions
*In a command window, change directories to C:\Inetpub\AdminScripts.
*From the command window, run the following command:
cscript.exe adsutil.vbs SET W3SVC/AppPools/Enable32BitAppOnWin64 1
This step enables 64-bit IIS to run 32-bit processes.

Though the next command did not work - 
cscript.exe C:\WINDOWS\system32\iisext.vbs /AddFile "C:\Program Files 
(x86)\Apache Software Foundation\Jakarta Isapi 
Redirector\bin\isapi_redirect.dll" 1 jakarta 1 jakarta

So I manually added the isapi filter to the IIS Manager and now it works

Thanks for the help

-----Original Message-----
From: "strauss" [[email protected]]
Date: 02/25/2010 05:32 PM
To: [email protected]
Subject: Re: tomcat with ars v7.5

Did you look at pg 105-6 of the Installation Guide for ARS 7.5? 

Christopher Strauss, Ph.D. 
Call Tracking Administration Manager
University of North Texas Computing & IT Center 
http://itsm.unt.edu/  

-----Original Message----- 
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Atul Vohra 
Sent: Thursday, February 25, 2010 3:57 PM 
To: [email protected] 
Subject: Re: tomcat with ars v7.5 

http://localhost gives IIS home page and not tomcat. 

Went to the even viewer and found this error which does not look good

ISAPI Filter 'C:\Program Files (x86)\Apache Software Foundation\Jakarta Isapi 
Redirector\bin\isapi_redirect.dll' could not be loaded due to a configuration 
problem. The current configuration only supports loading images built for a 
AMD64 processor architecture.  




-----Original Message----- 
From: "Joe DSouza" [[email protected]] 
Date: 02/25/2010 12:29 PM 
To: [email protected] 
Subject: Re: tomcat with ars v7.5 

Atul, 

If this is a fresh installation, have you tried restarting the server? 

Also, you would need to make sure that the Mid-Tier folder is permitted to 
the user that starts the IIS service which is typically a user that would be 
called IUSR_<servername> 

Make sure that this user has read/write/execute permissions on the Mid-Tier 
directory. 

Also verify that the Tomcat Admin page can be opened with no problems. If 
you have a problem opening this page, then fix that problem first. Again IIS 
access to Tomcat folders would be the first thing I would check for if the 
Tomcat Admin page cannot be opened.. 

Joe 

-----Original Message----- 
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Atul Vohra 
Sent: Thursday, February 25, 2010 12:22 PM 
To: [email protected] 
Subject: tomcat with ars v7.5 


All, 

We had IIS on the server and then I installed ARS v7.5 using the suite 
installer and  validated the installation - I went back to the suite 
installer and this time installed mid-tier which also installed tomcat for 
me. All the installation went in fine. 

Now though IIS and tomcat services are running I can not access 
http://localhost/arsys/shared/config/config.jsp page. 

Any ideas where i should look at. Pointers please 

Thanks 
Atul 

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