One way is as LJ described. Open the Incident Mgmt console in the Admin tool. Open the z2TH Incidents table and go to the Results Color tab. Change the SLM Status to Urgency Then match the colours with the value.
But doing this, you'll lose the SLM Status colors. On Feb 24, 8:40 pm, LJ Longwing <[email protected]> wrote: > Jase, > Typically you would go into the properties of the table and specify a > selection list value, and choose which values are what color...but I'm not > sure how BMC is doing it on this particular console. > > _____ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Jase Brandon > Sent: Wednesday, February 24, 2010 6:31 PM > To: [email protected] > Subject: Change Row Color = Run Process Syntax > > ** Hello All, > I have been requested to make all Incidents that are submitted with an > 'Urgency' of "1-Critical" to be RED on the Incident Mgmt Console. > Can someone help me out with the Run Process Syntax? I can't for the life of > me get this to work. > > I think it's supposed to be as follows. = PERFORM-ACTION-SET ROW COLOR > 123456. > > OR.. am I approaching this completely the wrong way? I looked at the out of > the box workflow and see that BMC isn't doing this the way I am trying to do > it. > > Thanks, > > Jase > > 7.1 Patch 006 > Windows 2003 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
