Looks like they created the catalog item in the patch download web before creating the actual download site - or if it is loaded, before granting users permission to it. I tried Change, Incident, and Problem - all open an error page.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Peter Romain Sent: Tuesday, March 02, 2010 12:57 PM To: [email protected] Subject: ITSM 7.6 Patch 1 - Can't Download Hi All, Has anyone managed to download ITSM 7.6 Patch 1 from the BMC site? I get a connection error when I try. Cheers Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
