Good day to all!
 
We are currently running SRM 2.2 with patch 003; upgraded from patch 001
about two weeks ago.  Ever since the upgrade, the notes field does NOT
get populated in SRM:Request after a new case is submitted.  Everything
shows up in the notes field on the Incident that gets created though.
 
Has anyone encountered this?
 
Thank you!
 
Eli

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