Sumit, I would take it to be similar to opening a web page and play with the "mailto:"; URL syntax to encode "from", "subject" etc. Default mail program in the client should open up. See this page for URL examples: http://email.about.com/library/misc/blmailto_encoder.htm
On windows, Run Process with the following value will open the default mail client: start mailto:<your parameters> You can try it manually on a command line. If you have Mid-tier, this won't work, as Run Process doesn't work on the web. Plus it of course won't work on non-windows machines. One trick I would try is to create a "View Field" (hidden), and set it to "mailto:...";. It should cause the default mail client to open up in Remedy User, in any browser, in any OS. If your users are Windows/Remedy User only, you could also try DDE/OLE instead, but the view field solution is the best in my opinion. Lastly, why Outlook? If they just want to be able to send email from within Remedy, have them type the values on a remedy form and use Notify action on a filter. --- On Mon, 3/8/10, Sumit Herwatta <[email protected]> wrote: > From: Sumit Herwatta <[email protected]> > Subject: Intergation Of Remedy with MS Outlook > To: [email protected] > Date: Monday, March 8, 2010, 5:17 AM > ** > Hi, > > Is any one have done MS > outlook integration with Remedy 7.0.1? > > We have to achieve the same for one of > the requirement that has come across. > > On click of the BUtton details should be > Automaticallyy copy to the Outlook mail.Like > To,From , Subject, mail content etc. > > For any more details required please let me > know. > > Regards > > _Platinum Sponsor: [email protected] ARSlist: > "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
