Actually, I don't see any reference to the Menu Item ID being set in the logs. 
I looked at all the Activelinks and not there either for the Menu Item ID being 
used. Is this a midtier behavior that cannot be changed, or am I missing 
something?




________________________________
From: Andrew Fremont <[email protected]>
To: [email protected]
Sent: Tue, March 9, 2010 1:25:53 PM
Subject: Re: Incident Management Console

**
It could be the menu return the requestId, then workflow do a lookup to replace 
the value. It happens slow enough on MT so you could see the Id momentary.


On Tue, Mar 9, 2010 at 12:47 PM, Shyam Attavar <[email protected]> wrote:

**
>
>Dear Listers,
>
>We have been seeing something quite unusual in the Incident Management Console 
>on the midtier:
>- whenever the Role field value is changed from the drop down menu, there is a 
>brief moment we see MNU000000002932 (the menu item id value from the SYS:Menu 
>Items form) and then the actual Menu Value is displayed in the Role field. 
>
>We don't see this odd behavior on the User Tool. I looked at the AL logs both 
>on the MT and on the UT, but did not see any reference to set fields doing an 
>explicit set fields of the Menu Item ID being set into the Role field being 
>displayed. 
>
>We are running ITSM 7.1.0 on AR System 7.1.0 Patch 6
>
>>Has anyone one else seen this odd behavior? I am unable to explain this 
>>behavior on the MT.
>
>Thanks,
>--
>Shyam
>
>_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_


-- 
ARS 7.0.1 P005
MS SQL 2005
MT- 7.1 P006
Microsoft IIS ServletExec/5.0p06


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