Actually, I don't see any reference to the Menu Item ID being set in the logs. I looked at all the Activelinks and not there either for the Menu Item ID being used. Is this a midtier behavior that cannot be changed, or am I missing something?
________________________________ From: Andrew Fremont <[email protected]> To: [email protected] Sent: Tue, March 9, 2010 1:25:53 PM Subject: Re: Incident Management Console ** It could be the menu return the requestId, then workflow do a lookup to replace the value. It happens slow enough on MT so you could see the Id momentary. On Tue, Mar 9, 2010 at 12:47 PM, Shyam Attavar <[email protected]> wrote: ** > >Dear Listers, > >We have been seeing something quite unusual in the Incident Management Console >on the midtier: >- whenever the Role field value is changed from the drop down menu, there is a >brief moment we see MNU000000002932 (the menu item id value from the SYS:Menu >Items form) and then the actual Menu Value is displayed in the Role field. > >We don't see this odd behavior on the User Tool. I looked at the AL logs both >on the MT and on the UT, but did not see any reference to set fields doing an >explicit set fields of the Menu Item ID being set into the Role field being >displayed. > >We are running ITSM 7.1.0 on AR System 7.1.0 Patch 6 > >>Has anyone one else seen this odd behavior? I am unable to explain this >>behavior on the MT. > >Thanks, >-- >Shyam > >_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ -- ARS 7.0.1 P005 MS SQL 2005 MT- 7.1 P006 Microsoft IIS ServletExec/5.0p06 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

