Hi there, Version 7.1.00 Patch 007 In Incident Management under Classification tab one field is Reported Source. User requirement is that Reported source should be "Web" by default. I made changes and its working fine but problem is when user raise an incident using Requester Console, Reported source is "other" by default but I want to make it "Web". How can I do this? Quick response please. Thanks in advance
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