Hi all:
It appears that records on the "AR System Email Messages" form, caused by a
Notify action in a filter, contain no information to indicate which form and
which record it originated from.
I would have thought they would have designed the email subsystem to include
the form name on which the filter fired, and the record on which the filter
fired.
There is a unique GUID on each email message's record, but that doesn't tie
back to the form/record.
I am trying to have a table on my ticket form to display all the emails that
have been sent from the ticket.
Looks like I have to add records on a separate form on each Notify action. Or
add filters to the AR System Email Messages form to populate some fields based
on keywords on the message.
Somebody please tell me I am wrong.
ARS 6.3
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