I have workflow that basically checks to see if a user has an application fixed
license and attempts to convert it to floating via the "CTM:People Permission
Groups" form. The following is from the filter log:
Checking ztmpPeopleLoad-152-AddAssetUserFixed`! (152)
--> Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found. Removing
License.
Problem User Floating License found. Removing
License.
Incident Master Floating License found.
Removing License.
Adding Asset User Fixed License.
1: Push Fields (note -- this is pushing to CTM:People Permission Groups)
Permission Group (1000001578) = Asset User
Permission Group ID (1000001579) = 20019
Group Type (1000003972) = 1
Permission Tag Name (1000002340) = BMC:Asset Mgmt
Person ID (1000000080) = PPL000000027638
Product Name (240001002) = Configuration/Asset Management
Remedy Login ID (4) = testuser
Short Description (8) = x
Status (7) = 1
viaTIL License Type (1000002294) = Fixed
z1D Action (1000000076) = START
z1D Previous Operation (1000000220) = SET
Ok now here is the fun part it does a lookup of the "User" table:
Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
--> Passed -- perform actions
0: Set Fields
z1D Permission Group List (1000001583) =
0;0;1000009179;1000005241;1000005244;1000005243;1000005242;1000005240;20025;20032;20000;20213;1000000000;
z1DLicenseList (301770600) =
We are good here. I then modified the workflow to do an immediate push of the
z1D Permission Group List and the z1DLicense List to the "Application License"
field and the "Group List" field.
Checking CTM:PPG:UpdateGroupList_200_Add5`! (200)
--> Passed -- perform actions
: Push Fields
Application License (122) = BMC:Asset Mgmt User Fixed
Group List (104) = 20019;
0;0;1000009179;1000005241;1000005244;1000005243;1000005242;1000005240;20025;20032;20000;20213;1000000000;
/* Thu Apr 01 2010 15:47:35.0773 */Start filter processing -- Operation - SET
User - 000000000086196
As you can see 2019 was added at the beginning of the list and that
"Application License" was modified to say "BMC:Asset Mgmt User Fixed". I added
the `! to the end of the workflow to push immediately to the user form and not
wait till "Phase 2". Ok now on to the next license:
Checking ztmpPeopleLoad-152-AddIncidentMasterFixed`! (152)
--> Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found. Removing
License.
Problem User Floating License found. Removing
License.
Incident Master Floating License found.
Removing License.
Adding Asset User Fixed License.
Adding Incident Master Fixed License.
1: Push Fields
Permission Group (1000001578) = Incident Master
Permission Group ID (1000001579) = 20004
Permission Group Type (1000003972) = 1
Permission Tag Name (1000002340) = BMC:Incident Mgmt
Person ID (1000000080) = PPL000000027638
Product Name (240001002) = Incident Mgmt/Service Desk
Remedy Login ID (4) = jewheat
Description (8) = x
Status (7) = 1
viaTIL License Type (1000002294) = Fixed
z1D Action (1000000076) = START
z1D Previous Operation (1000000220) = SET
Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
--> Passed -- perform actions
0: Set Fields
z1D Permission Group List (1000001583) =
0;0;1000009179;1000005241;1000005244;1000005243;1000005242;1000005240;20025;20032;20000;20213;1000000000;
z1DLicenseList (301770600) =
As you can see my "20019" permission and my " BMC:Asset Mgmt User Fixed" got
lost. Any ideas on things to try?
Thanks,
Sean
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