Hi,

But for introducing this it means adding a column in the external table
which i can't afford to do as I only have read access to the external DB.
Thanks for the input though. Are there any kind of custom Server Events i
cant create and capture it in the filter. Any inputs on that??

Thank You


Frank Caruso-2 wrote:
> 
> You can add Display Only fields to View forms that could then be used as a
> trigger field.
> 
> On Thu, Apr 1, 2010 at 12:14 AM, navinem <[email protected]> wrote:
> 
>> Hi All,
>>
>> Is there any way of creating a custom event and captruing it in Remedy.
>> The
>> reason why i need this is because of the following reason.
>>
>> I have an escalation which gets triggered from a view form. But i dont
>> want
>> this escalation to process records because of performance reasons. So i
>> was
>> looking for methods to trigger a filter in the same form from this
>> escalation and i cant introduce any field to this view form to act as a
>> flag. Can i generate any kind of custom event in the escalation and make
>> the
>> filter run on capture of this event?
>>
>> Please provide any inputs on this.
>>
>> Thank you
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>>
>>
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> 
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