I am trying to figure out how to find Known Errors that are not
associated to a Change request.  We are using Known Errors to track
bugs and enhancements to in-house software.  We associate corrected
KEs to change requests as a Release.  I am trying to find KEs that are
not associated to a change (release) to make sure that they are
addressed and don't fall through the cracks.
I can easily find which ones are associated to a change by looking at
the Associations forms, but I am stumped on how to find ones that are
NOT associated.
We are on ARS 7.1 and ITSM 7.03.

Thanks,
James

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