Dear List, The issue got resolved just now.. did some modication it the template and restarted the email services and it worked.. Thanks for all the help list
Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Tuesday, April 13, 2010 8:10 PM To: [email protected] Subject: Re: incoming mail not working properly ** Hi Rajesh, It looks like there is a problem with the email template that you are using. I found that if you remover the server name from the template, it works fine. If you want send me the template directly, [email protected]<mailto:[email protected]>, I can take a look at it and see if I can find the cause. Mark ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nair, Rajesh IN BOM SISL Sent: Tuesday, April 13, 2010 9:04 AM To: [email protected] Subject: incoming mail not working properly Dear List I am facing an issue while sending a mail to remedy email engine I am getting an error which i can see in the log .. mentioned in the trail mail I am using the database name within !! quote say !Submitter! : XYZ I have mentioned all the required fields in the mail which i send it to the email engine Can anyone tell me where i have gone wrong or i am missing something I am using MAPI to connect to the emial engine ARSYSTEM6.3 patch 23 Apr 13, 2010 6:13:34 PM com.remedy.arsys.emaildaemon.LoggingModule doWork SEVERE: MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18100 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18104 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18140 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18091 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18290 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18096 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18103 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18082 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 179 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18084 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18099 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18098 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18093 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18092 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18087 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18089 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18088 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18085 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18086 MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18090 Message will be deleted without logging in email messages form because there is an error on submit. ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
