Sergio, One of the records from LDAP from the LDAP attribute that you have mapped to the Request ID field on the vendor form has a null value. This is preventing the ARS from displaying the information. Use an LDAP browser and try locating that record and insert some unique piece of information in that attribute... I am guessing you are probably on ARS 6.3 or below? I think the newer version ignores blank values in the Request ID fields or duplicates and still displays the information..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Sergio Tomillero Sent: Wednesday, April 14, 2010 6:10 AM To: arslist@ARSLIST.ORG Subject: Problems creating LDAP Vendor forms Hello, Creating a vendor form, I indicate the next in vendor properties: //<LDAP_DIRECTORY_SERVICE_HOST>/<BASE_DN>??sub?(objectclass=OrganizationalPe rson) I get a list of fields and choose some of them. Once created the form, I cannot see the results in Remedy. When accessing to it, and doing a clic on ‘Search’ button, I get the message: - ARERR [100] Entry ID void parameter It happens the same with any Vendor Form using LDAP that I create, instead of the vendor properties. Doing a plugging log, I do not see any relevant. Also If I indicate something in Request ID field, for instance ‘1’ and do a search, I get the error: - LDAP : Bad search filter (LDAPERR 87) (ARERR 3377) Any idea? Thank you in advance, Sergio Tomillero _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
